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Account & Settings

Contact support and Help Center

In-app Support messenger, help.vocalingo.app articles, and feedback portal.

Written By Umakhan Magomedov

Last updated 1 day ago

VocaLingo offers in-app support and a public Help Center for self-service guides, troubleshooting and billing questions.

Contact support in the app

  1. Open Profile.

  2. Tap Support (online badge when agents are available).

  3. The support messenger opens. Sign in if prompted so your account is linked.

You can also leave feedback and vote on ideas at feedback.vocalingo.app.


Help Center

Browse articles at help.vocalingo.app in English or Russian: tools, tokens, payments, account settings and troubleshooting.

The in-app AI chat can search Help Center articles when you ask how a feature works.


Frequently asked questions

Help Center is self-service docs. Support is for account-specific problems, billing disputes and bugs.

A full account helps us see your balance and history. Guest users should sign in first.

Premium includes priority support. See What is VocaLingo Premium.

Contact support with your payment method and approximate time of the attempt.

Profile → Privacy Policy, or Privacy Policy in Help Center.