Device clock out of sync
Fix login errors when device time is wrong. Enable automatic date and time.
Written By Umakhan Magomedov
Last updated 5 days ago
If sign-in fails with a message that your device clock is out of sync, VocaLingo cannot validate the one-time login code because security tokens depend on correct time.
Exact message
Your device clock is out of sync. Go to Settings → General → Date & Time and enable "Set Automatically".
Fix on iOS
Open the device Settings app.
Go to General → Date & Time.
Turn on Set Automatically.
Return to VocaLingo and request a new login code.
Fix on Android
Open Settings → System → Date & time.
Enable Use network-provided time and time zone.
Retry login in VocaLingo.
Frequently asked questions
Why does wrong time block login?
Why does wrong time block login?
OTP and session security use time-based checks. Large skew causes validation to fail.
Automatic time is on but error remains?
Automatic time is on but error remains?
Toggle airplane mode, reboot the device, then try again.
VPN or manual time zone?
VPN or manual time zone?
Use automatic time zone when possible.
Web browser?
Web browser?
Check the computer system clock and time zone in OS settings.
Still cannot sign in?
Still cannot sign in?
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