File format not supported or file too large

Supported formats and size limits for each tool, and how to convert or compress a file.

Written By Umakhan Magomedov

Last updated 4 days ago

If VocaLingo shows a "format not supported" or "file too large" error, the file does not meet the requirements for the tool you are using.

Supported formats and size limits

Tool	Formats	Max size
Translate Audio	MP3, M4A, WAV, OGG, FLAC, AAC, OPUS, WebM	10 MB
Translate Video	MP4, MOV, AVI, MKV, WebM, M4V	100 MB
Speech to Text	MP3, M4A, WAV, OGG, FLAC, AAC, OPUS, WebM + video files	10 MB
Video to Text	MP4, MOV, AVI, MKV, WebM, M4V	100 MB
Text Analysis	MP3, M4A, WAV, OGG, FLAC, AAC, OPUS, WebM + video files	10 MB
Custom Voice (upload)	MP3, WAV, AAC, OGG	20 MB
Chat attachment	Images, audio, video, PDF, DOCX, TXT and others	20 MB per file

Convert the file: if the format is not supported, convert it with a free online tool (e.g. CloudConvert or FreeConvert).
Compress the file: if the file is too large, use a compressor (Handbrake for video, Audacity for audio) to reduce the file size.
Trim the file: split a long recording into shorter segments and process them one by one.
Use a link instead: for YouTube, Instagram or TikTok videos, paste the URL directly into the app instead of downloading the file first.