Push notifications not working
Step-by-step guide to fix missing push notifications: check app status, device settings, Do Not Disturb and battery saver.
Written By Umakhan Magomedov
Last updated 4 days ago
If VocaLingo push notifications are not arriving, follow these steps to diagnose and fix the issue.
Step 1: Check status in the app
Go to Profile → Settings → Notifications.
Check the status: Enabled, Disabled or Not configured.
If it shows Disabled, follow the steps in Push notifications to enable them.
Step 2: Check device settings
iOS: Settings → VocaLingo → Notifications → make sure Allow Notifications is on and at least one delivery method (Lock Screen, Notification Centre or Banners) is enabled.
Android: Settings → Apps → VocaLingo → Notifications → check that notifications are allowed.
Step 3: Other common causes
Do Not Disturb or Focus mode: these modes block notifications silently. Check that VocaLingo is allowed through your Focus settings.
Battery saver mode: on Android, aggressive battery saving can prevent background delivery. Whitelist VocaLingo from battery optimization.
No internet connection at delivery time: notifications require a network connection to arrive.
Old notification subscription: log out and back in to refresh the push notification token.