Umakhan Magomedov

Solutions to common issues with login, files, payments and app features.

Troubleshooting

What to check and do if the one-time sign-in code has not arrived in your email inbox.

I didn't receive the login code

Supported formats and size limits for each tool, and how to convert or compress a file.

File format not supported or file too large

What to do when video translation is stuck processing or has returned a failed status.

Video translation takes too long or failed

What to do when the app shows an insufficient tokens error and how to top up your balance.

Not enough tokens

Steps to take if a token purchase or Premium subscription payment failed or was not reflected in your account.

Payment didn't go through

How to enable microphone and camera permissions for VocaLingo on iOS and Android if you denied them at first launch.

Microphone or camera access denied

Fix voice cloning errors and improve clone quality: audio length, background noise, recording tips and common problems.

Voice cloning failed or sounds wrong

Step-by-step guide to fix missing push notifications: check app status, device settings, Do Not Disturb and battery saver.

Push notifications not working

Homepage

Feedback

Roadmap

Changelog

Everything you need to know before your first use: how to sign up, how tokens work and where to begin.

Getting Started

VocaLingo is an AI app for working with audio, video, and text, plus a multipurpose chat powered by the best AI models.

What is VocaLingo

Sign up with email, Google or Apple and get your bonus tokens on first login.

How to create an account

A step-by-step walkthrough from file upload to translated result.

Your first audio translation

Tokens are VocaLingo's internal currency. Every action spends tokens — here's what you need to know.

How tokens work

Get 300 bonus tokens automatically on your first login — and what to do if the bonus was not credited.

New user bonus tokens

All supported audio and video formats, file size limits, and link sources for YouTube, Instagram and TikTok.

Supported file formats, sizes and sources

Six AI-powered tools to translate, transcribe and analyze audio and video.

AI Tools

Translate audio files and voice messages to any language with voice cloning.

Translate Audio

Learn how Translate Audio recognizes speech, translates it, and generates voiced audio in your chosen language.

How Translate Audio works

Step-by-step instructions for sharing voice messages from WhatsApp, Telegram, Viber, and iMessage directly to VocaLingo.

How to share audio from messengers

How to choose between OpenAI, MiniMax and Heygen voice providers in Translate Audio, and when voice cloning makes sense.

Voice cloning and voice provider settings

Translate and dub videos with background processing and lip sync support.

Translate Video

Learn how Translate Video translates the audio in a video file, syncs the dubbed voice and delivers the result in 5 to 15 minutes.

How Translate Video works

Download a translated video to your device, save it to gallery or share it directly from the app.

How to download, save and share translated videos

Learn when to use Audio only mode and Enhanced Cloning in Translate Video, and how each setting affects quality and cost.

Audio-only mode and Enhanced Cloning

Transcribe audio files, recordings and links from YouTube, Instagram and TikTok.

Speech to Text

Upload audio, record in the app or paste a link to get a full transcript and a short summary.

How Speech to Text works

Use the built-in recorder in Speech to Text to record audio directly in VocaLingo without preparing a file in advance.

Recording audio in the app

Paste a YouTube, Instagram or TikTok link and VocaLingo will download the audio automatically — no manual file download required.

Importing audio from a link

Extract text transcription and AI summary from video files.

Video to Text

Upload a video or paste a link to get a full transcript, detected language and a structured summary.

How Video to Text works

Generate a structured summary from any transcribed video: title, overall summary, key moments and a takeaway.

Video summary

Get structured analysis of any text: topic, key points, tone and summary.

Text Analysis

Upload audio or paste text to get a structured analysis: topic, key points, tone, speech features and a summary.

How Text Analysis works

A guide to choosing between Text Analysis and AI Chat depending on what you need from your audio or text content.

When to use Text Analysis vs AI Chat

Convert text to natural-sounding audio using standard or custom cloned voices.

Text to Speech

Type or paste text, choose a voice and generate an audio file in seconds.

How Text to Speech works

A guide to all available voice types in Text to Speech: OpenAI voices, standard MiniMax voices and Custom Voices.

Standard voices vs OpenAI voices

How to select a custom voice in Text to Speech and what to expect on first use.

Using custom voices in Text to Speech

Control tone, pace and style of OpenAI voices in Text to Speech using natural-language instructions and eight ready-made presets.

Voice instructions and presets

Every tool result is saved automatically. Learn how to reopen past results and manage your history.

History: saving, restoring and deleting results

Learn how Tourist Translator enables real-time two-way voice conversations across 64+ languages — ideal for travel.

How Tourist Translator works

Voice and text AI assistant with web search, image generation and file support.

AI Chat

An overview of everything the built-in AI assistant can do: text dialog, file processing, web search, voice mode and more.

What VocaLingo Chat can do

Compare available AI models in VocaLingo Chat and choose the right one for your task.

Choosing an AI model

How to attach images, audio, video and documents to a chat message and what the AI can do with them.

Attaching files in chat

Talk to the AI in real time using voice instead of typing. Learn how to start a session and what each status means.

Voice mode

How to use quick action chips in AI Chat to transcribe, translate, analyze or clone a voice from an attached audio or video file.

Action chips: translate, transcribe, analyze, clone voice

How AI Chat searches the web automatically, runs multi-source deep research, and reads any web page you share.

Web search, deep research and URL reading

Ask AI Chat to generate images, create interactive quizzes and flashcard sets, or display a map of any location.

Image generation, quizzes, flashcards and maps

How AI Chat remembers facts across sessions, sets push notification reminders, and how to manage your saved chat history.

Memory, reminders and chat history

What the context limit warning means, why it appears, and when it makes sense to start a new chat session.

Chat limits and when to start a new chat

How to download audio and video results from AI Chat, choose video format, and share files with other apps.

Downloading and sharing files from chat

Clone your voice for use in Text to Speech and audio translation.

Custom Voices

Custom Voices are AI clones of your voice. Learn how they work, where you can use them and how to manage them.

What are Custom Voices

Step-by-step guide to recording your voice or uploading an audio file to create a Custom Voice.

How to record or upload a voice sample

Recording environment, speech style, file requirements and fixes for common voice cloning problems.

Tips for the best voice clone quality

How to manage your custom voices from My Voices in Settings: listen to a preview, rename or permanently delete a voice.

Managing voices: rename, listen, delete

How tokens work, pricing, Premium subscription and purchase management.

Tokens & Payments

Tokens are the in-app currency for AI processing. Learn what they cost, how to earn them and where they are spent.

What are tokens and how they are spent

Approximate token cost for Translate Audio, Translate Video, Speech to Text, Text to Speech, AI Chat and more.

Token pricing for each tool

Get 1,000 tokens monthly, unlimited history, no watermarks and all AI tools with a Premium subscription.

What is VocaLingo Premium

Buy token packages from the Profile tab at any time without a subscription.

How to buy tokens

Step-by-step guide to subscribing to VocaLingo Premium and restoring a subscription on a new device.

How to subscribe to Premium

Sync missing tokens or Premium after reinstalling the app or switching devices using Restore Purchases.

How to restore purchases

Read your full token transaction log: charges by tool, rewards, purchases and subscription grants — with statuses and timestamps.

Usage History

Language, theme, notifications, profile and account management.

Account & Settings

Switch the VocaLingo interface between English and Russian from the Profile settings.

Changing the app language

Switch VocaLingo between light, dark and system themes from the Profile tab.

Changing the theme

Permanently delete your VocaLingo account, all data and token balance from the Profile tab.

How to delete your account

Choose which tab opens when you launch VocaLingo and reorder the bottom toolbar tabs by dragging.

Changing the start screen and tab order

What notifications VocaLingo sends, how to check notification status, and how to enable them if they are turned off.

Push notifications

Show or hide content blocks on tool screens: Recognized Text, Translation, Short Version and Choose File.

Display settings

How to update your display name. Email address is linked to your sign-in account and cannot be changed.

Editing your profile

Step-by-step guides for real tasks: translate voice messages, transcribe meetings and more.

Use Cases & Examples

Step-by-step: share a WhatsApp voice message to VocaLingo and get a translation in about 30 seconds.

Translate a WhatsApp voice message in 30 seconds

How to paste a YouTube or TikTok link into Translate Video and get a fully dubbed version in your language.

Translate a TikTok or YouTube video to your language

Use Speech to Text to turn any recorded meeting, lecture or interview into a full text transcript you can search and share.

Transcribe a meeting or lecture

Turn your presentation script into a natural-sounding voice-over using Text to Speech with the right voice and instructions.

Generate a voice-over for a presentation

Transcribe a YouTube video and then use AI Chat to ask questions, get summaries, create vocabulary lists and more.

Chat with AI about a YouTube video

Practical ways to use VocaLingo's tools together for vocabulary building, pronunciation practice, comprehension tests and study plans.

Use VocaLingo for language learning

How to download videos and audio from YouTube, Instagram, TikTok, X and other platforms directly in AI Chat.

Download a video or audio from any social network

Data processing, Privacy Policy and Terms of Use.

Privacy & Legal

What data is sent to AI providers, for what purpose and how results are stored.

How VocaLingo processes your data

Where to read the full Privacy Policy and key points about data collection and your rights.

Privacy Policy

Where to read the full Terms of Use and key points about acceptable use, tokens and content.